Training Packages for Operations Management

01

Basic Module

Fundamentals of operational cost (OPEX) calculation, cost classification, and management reporting principles. Designed for administrators starting to work in facility management.

02

Supply Logistics

Supply chain organization, inventory control, and supplier management standards. Practical exercises based on real cases from the B2B hospitality sector.

03

Automation and KPIs

Implementation of booking and accounting systems, monitoring key performance indicators (KPIs), and data-driven decision-making. The module includes integration scenarios with existing processes.

04

Sanitary Compliance

The full cycle of sanitary standards compliance: documentation, staff training, and readiness for inspections. Practical checklists and prevention of common violations.

Each module includes video lectures, worksheets, and a final assessment. Detailed module content

Frequently Asked Questions

Answers about operational management, OPEX calculation, and sanitary compliance.

What is included in the OPEX calculation for a B2B hospitality facility?

OPEX includes all operational costs: utility bills, staff salaries, cleaning materials, equipment depreciation, logistics, and supply chain expenses. It is important to separate fixed and variable costs to accurately determine the share of each item and identify optimization reserves.

How to choose a system for automating bookings and accounting?

When selecting, pay attention to integration capabilities with existing processes, KPI control functions, and scalability. For small facilities, an online calendar and a simple CRM are sufficient, while medium and large facilities require a comprehensive ERP solution that connects bookings, inventory, and financial accounting.

What documentation is required to prepare for a sanitary inspection?

Logs with cleaning schedules, staff instructions, records of disinfectants, and training records are necessary. It is important that the documents accurately reflect daily processes; otherwise, discrepancies will be revealed during the inspection.

How to control KPIs in operational management?

Start with key metrics: occupancy rate, average cost per guest, staff productivity, and delivery time. Data should be collected automatically, preferably in the format of weekly reports, to promptly identify deviations and make adjustments.

What typical mistakes occur in logistics planning?

The most common mistake is inaccurate inventory forecasting, which leads to either shortages or excess stock. Neglecting periodic contract reviews with suppliers and incomplete accounting of transportation costs are also frequent issues. Regular audits and data analysis help avoid these problems.

How to train staff to comply with sanitary standards?

Conduct regular training sessions with specific scenarios: cleaning procedures, waste management, food storage rules. Practical demonstrations and periodic checks are important to ensure skills do not remain purely theoretical. Clear instructions for emergency situations are also essential.

Training modules in operational management for the B2B hospitality sector

Practical tools for operational management

Calhai's training modules are built around the real-world challenges of managing facilities. Each course covers a specific operational process — from cost calculation to inventory logistics — and provides you with ready-to-use workflows for daily application.

OPEX calculation A complete analysis of fixed and variable costs, uncovering hidden line items and providing recommendations for budget optimization.
Inventory logistics Supply chain management, supplier collaboration protocols, and warehouse accounting systems.
Sanitary compliance Checklists for inspection readiness, documentation management, and staff training on standards.
KPI control Setting operational metrics, monitoring tools, and mechanisms for timely response to deviations.

What our graduates say

Results that are visible in practice

"The OPEX calculation module really works. Three months later, we reduced our facility's operating costs by 12% — simply by correctly dividing expenses into fixed and variable parts."

Koba Chaduneli — Facility Administrator

"We integrated the sanitary compliance checklist into our daily processes. The inspection passed without any notes for the first time — before that, something was always missing."

Aleksandre Kobakhidze — Operations Manager

"After the automation course, we implemented a booking tracking system. KPI monitoring now happens in real time, and staff no longer need manual records."

Givi Mikava — Logistics Coordinator

"The supply logistics module taught us how to plan inventory so that we neither overstock nor face shortages. Negotiations with suppliers have also become easier."

Nino Beridze — Inventory Manager

"The course format is ideal for those already working in the field. Every module is explained with practical examples, no unnecessary theory. I recommend it to my colleagues."

Levan Japaridze — Senior Facility Administrator
All training modules

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